Flagstar Bank believes in crafting great relationships with its customers. No other Michigan bank has as many branch managers as members in Caerusnet than Flagstar. It’s a testimony the bank’s universal belief that being approachable and visible in the community holds the key to being able build solid relationships with local businesspeople.
Sierra White is a branch manager for Flagstar Bank in Ann Arbor and has been an outstanding member for several years on the Ann Arbor Tuesday 1PM Caerusnet team facilitated by Caerusnet founder, Steven Zyskowski. The two recently had an opportunity to connect and share her Flagstar Bank experience and her inspiring Caerusnet story.
How long have you been in your profession? 22 years
How did you get into this field? My senior year in high school through the co/op program.
What is the best thing about your business/career? Having the opportunity to help my customers achieve their financial goals.
What is it about the Caerusnet model that you like most? I enjoy the structure of the entire meeting. Starting the meeting with the positive focus is always a great way to kick start the meeting and hear about all the positive things happening with my fellow members.
Can you share a success story about why giving referrals/bringing visitors are beneficial to you? Passing referrals is a great way to build relationships within the team. One situation in particular that still sits deep in my heart is when I referred my mother to the realtor in our group. While I was still very new to the group, I knew that Barbara Zinser would create a great experience for my mother during her home buying process. And she did just that! Since then, I feel that I have built a great relationship with Barbara and we are both able to refer to each other so easily. She is my Caerusnet “best friend!” That’s what being in Caerusnet is all about, finding your best friend in networking.
What is your strategy with your member minute and your spotlight presentation? I usually try to find a way to connect with my team. Speaking about a promotion that we are offering that I know can truly benefit someone. But more than that, always offering my services which is one of a kind!
Do you have any tips on how to be successful in Caerusnet? Trust builders, trust builders and more trust builders! They are the key to your success in the group. Relationship building with my fellow team members is what makes Caerusnet so great!
Can you share how Caerusnet members have positively influenced you or your business besides passing referrals? The members of my Caerusnet team always have such positive things to say about me. Although I work for Flagstar, the opportunity to be in Caerusnet is really about the experiences and relationships that I am building as the banker in the group. I feel the members of my Caerusnet team know that they can count on me to provide an exceptional experience to anyone I am given the opportunity to help.
Want to find your best friend in 0% balance transfers and purchases for the next 20 months?
Click here for Sierra’s special credit card offer with Flagstar for Caerusnet members and their referrals!